General Information: Back to Help index Clearing Browser Cache and Cookies What is the purpose of Senior Sizzle? Is Senior Sizzle really free? What is the difference between entering as a guest and entering as a member? How do I know if the members on this site are not fake? Clearing Browser Cache and CookiesCLEARING BROWSER CACHE AND COOKIES What is cache? Images, text or sound files from web sites you've visited. What is a cookie? A file that stores personalized content while visiting a web site. Why delete cache and cookies? Older cache and cookies can interfere with newer site code.Delete cookies and login againYou can also clear your cache and cookies manually by following the instructions below: Step #1 - Obtain your operating system (Windows or Mac OS X). Step #2 - Obtain your browser and browser version. ✓ If you do not know your OS or Browser information, click here. Step #3 - Click on the link below for step by step instructions: OS "Windows" / Browser "Internet Explorer" OS "Mac" / Browser "Safari" OS "Mac" or "Windows"/ Browser "Google Chrome" OS "Mac" or "Windows"/ Browser "Mozilla Firefox" Internet Explorer 8.x through 11.x instructions for Windows Open Internet Explorer. Click on Tools menu. If the Tools menu is not visible, advise the user to press the Alt Key on their keyboard to display the menus. Click on Delete Browsing History Check the boxes next to Temporary Internet files and Cookies. Make sure all other boxes are unchecked. Click the Delete button. Go back to Help PageSafari 8.x instructionsClearing Cache: Click the Safari menu. Select Empty Cache. Click Empty. Clearing Cookies: Click the Safari menu. Select Preferences. Click Security. Click Remove All Website Data. Click Remove Now. Go back to Help PageGoogle Chrome 42.x instructions Click on the Settings icon (3 horizontal bars, in the upper right hand corner on the browser toolbar). Click on History. Select the Clear browsing data... button. Click on the “Obliterate the following items from" drop down menu and select the beginning of time. Check the boxes next to the Delete cookies and other site plug-in data and the Cached images and files. Press the Clear browsing data button. Go back to Help PageMozilla Firefox 37.x and 38.x instructions Click on History from the menu. Click on Clear Recent History…. Change the Time range to clear field to Everything. Check the boxes next to Cache and Cookies. Click the Clear Now button.Windows Screen Shot Mac OS X screen shot Go back to Help PageIDENTIFYING THE OPERATING SYSTEM/BROWSER AND BROWSER VERSIONIDENTIFYING THE OPERATING SYSTEMAsk the member to look on the lower and upper corners on the left side of their screen. By default, the Windows toolbar is always docked at the bottom of the screen. The Start menu or Windows logo displayed in the lower left corner. A start menu indicates Windows operating system (i.e. Win XP). A windows logo indicates a Windows operating system. By default, Mac OS X has its toolbar docked at the top of the screen. The Apple icon is displayed in the upper left corner. An apple icon in the upper left corner indicates a Mac OS X operating system. Go back to Help PageIDENTIFYING THE BROWSER For Windows OS, ask the member to click on Help located in the top right of the browsers menu bar, and select "About". If the Help menu is not visible, advise the user to press the Alt key on their keyboard to display the menus.Internet Explorer for Windows Mozilla Firefox for Windows Safari for Windows For Mac OS X, ask the user to look on the menu to the far left which will display what kind of browser the member is using. To find the version, click on the menu on the far left (i.e. Safari) and select AboutSafari for OSX Mozilla for OSX Once the browser and OS are identified, you can click on the appropriate link under question 2 and provide step by step instructions. Go back to Help Page I'm not getting my password or other emails from Senior Sizzle! How do I contact your Customer Service Department? How do I submit a suggestion for improvement?
I'm not getting my password or other emails from Senior Sizzle! How do I contact your Customer Service Department? How do I submit a suggestion for improvement?
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